FAQ

Why does the gas stove igniter keep clicking after I turn it off?
Humidity makes the igniters click when you turn them off. When you cook, pots boil, sauces spill, that sort of thing. That moisture can seep into where the igniter is and make the cooktop or stove click when you turn them off.

Why does my gas stove spark?
Whether it's a buildup of grease or food crumbs, one of the most common causes of gas burner ignition problems is debris that blocks the flow of gas to the igniter. Clean the debris out of the burner holes with a toothpick, sewing knife, or compressed air.

Can the igniter of a gas oven be cleaned?
It can be cleaned, just like the burners on a cooktop, by removing and cleaning with a toothbrush.

What is the average lifespan of a washing machine?
Most washing machines on the market are designed and built relatively recently and will last 10 to 14 years.

Is it cheaper to repair or replace?
Whether to repair or replace a faulty washing machine will depend on the total estimated cost of the repair, the expected remaining life of the machine in the case of a full repair, and the cost of the replacement. In deciding whether to repair or replace, it is advisable to repair it if the cost of repair is less than 50% of the cost of replacement.

How will I know when it's time to call a service technician?
If you discover that your appliance is malfunctioning, it's better to call a certified service technician right away. Expecting your appliance to break down completely before you call a repair company can lead to more costly future repairs and replacements. On the contrary, it's best to consider it sooner rather than later. Routine service is more profitable than a major repair!

When do you make repairs? Do you use original parts?
Our technicians can fix your washing machine on weekdays, but weekends are also possible. Our specialists will only replace the faulty part with an original part.

Can I diagnose the breakdown myself and just ask you for a price?
Yes, of course. A member of our staff will ask you clarifying questions over the phone and will give you a price estimate.

Can I refuse repair if it is too expensive?
Yes it can. You will pay only for the diagnostics.

Is it worth repairing the refrigerator?
Yes. In many cases, it is cheaper to repair than to replace the unit. If the cost of repairing your refrigerator is more than half the cost of buying a new one, it may be time to start looking for a new refrigerator.

What's the first thing to check when your refrigerator stops working?
When your refrigerator suddenly stops working, the first step is to check the power cord and make sure it's still plugged in. If so, check the circuit breaker to make sure it hasn't tripped. Another thing to do is to check the outlet by plugging in the bulb to make sure the outlet is working correctly, and check the power cord for damage. If none of these suggestions work, it is advisable to call a technician to inspect the refrigerator and assess whether it could be repaired.

What happens when a refrigerator compressor fails?
There are several signs when a refrigerator compressor fails. If you notice that the compressor clicks several times within a short period of time, turns on and off quickly, buzzes constantly, is louder than usual, and you hear a rattling or grinding noise, the compressor may need to be changed. If ice or food spoilage has formed in the freezer cavity, this is also a sign that the compressor is not operating efficiently.

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What is an appliance repair service?
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How much does an appliance repairman charge?
Is it worth repairing household appliances?
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